Refund policy

All items are made to order which makes all items final sale. There are no returns, refunds, or cancellations allowed on any orders. 

Wood Contraction and Expansion:

Solid wood breathes and will move at different times of the year in response to the equilibrium moisture content in your home for which we are not responsible. A dry home will cause the wood to move or crack more than a home with proper humidity. You may notice a board move or develop small cracks during these seasonal shifts. Wood contraction (common in dry environments) may cause old cracks to open more so and can cause a small break or chip in the finish. While we seal all our products on all sides, to prevent this from occurring, wood movement is a natural occurrence than can be remedied easily at home with some simple, easy to apply products. If you are having any solid wood product transported in the drier, colder months it's advisable to install a humidifier temporarily in the area to ease the wood into its new environment. 

Breadboard Ends:

Throughout the year, you may notice that the breadboard ends extend beyond the rest of the tabletop. This is normal as they are performing their intended function and are not defective. As moisture returns to the air, the breadboard ends will once again be flush with the width of the table. 

Troubleshooting:

Fine cracks, cracked filler and any exposed wood resulting from wood movement can be filled easily with wood putty or can be remedied cosmetically with a stain stick, wax pen, or colored paste wax. All can be found easily in most hardware stores. 

 

Wood Works EDH reserves the right to change or modify our terms at any time.